With a strong, resilient team and with likeminded partners, we have achieved success we wouldn’t have bet our house on.
Since the start of April 2020, we have secured 261 new sales, this enables us to end the financial year in a strong position and contributes to a solid forward sales position moving into the next financial year. We’re not there yet, we still need to move around 120 more buyers into their new homes before the end of March. But we’re confident of a strong end to the financial year.
The property market has been on a journey like never before over the past nine months and it continues its path of unpredictability as we navigate through our national lockdown. It’s a phenomenon not seen before. Two condensed peaks of activity from the summer/autumn mini-boom in sales and we’re now supporting many buyers to complete on homes between January and March. This is industry wide and has pushed our legal system to the point of breaking.
Adapting to meet the needs of customers has been critical with health and safety remaining our #1 priority. We’ve moved to a world of virtual appointments, launch events, webinars and non-contact handovers with customers. It’s been a learning curve for us all. The above combined with volatile build programmes can make it very difficult to meet the expectations of our customers, our team must be recognised for showing incredible patience, professionalism and positivity during this difficult period.