We are Abri -

Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers.

Current Abri Customers

If you're an existing customer you can manage your account, including reporting repairs, viewing your statement and making a payment, using our MyAbri portal.

Visit MyAbri

Octavia customers

Back in December 2024, Octavia Housing joined the Abri group as a subsidiary. Since then, lots of work has taken place to improve the services Octavia residents receive. There's still lots of work to be done, but some changes are already being made.

Find out more

Searching for a new home?

If you're looking for new homes to buy or rent in the south, including through shared ownership, you can visit our Abri Homes site.

Visit Abri Homes

Sustainability

Our Environment & Climate Strategy seeks to deliver across a suite of challenges facing our business and customers

These include carbon, energy, waste, water and biodiversity. On climate change our plans and programmes are seeking to reduce our emissions and help adapt to the negative impacts that are already affecting our communities.

The climate is changing and our carbon footprint is affecting that. We take our responsibilities seriously. We know that collectively, homes contribute to the climate change emergency and it’s important to us that we change that.

Click here to read our Environment & Climate Strategy 2022-26

Click here

We want our business to embed changes that will impact all our lives positively and have active programmes to:

  • Reduce energy bills
  • Make homes more cosy
  • Eliminate harmful carbon emissions
  • Tackle the cost of living crisis
  • Improve community cohesion, health and welfare

We can all work together to make sure that our homes are future-proofed. And that they're sustainable in the long term for the benefit of the future generations who'll live in them.

Retrofitting of homes

We’re addressing fuel poverty across our housing stock, with a target of ensuring properties reach a minimum of Band C on their Energy Performance Certificate (EPC) by 2030, where possible.

We’ve recently worked to make homes more efficient, cost effective, and help reduce customer fuel bills. Before the work was carried out, the properties had an EPC Band of D and E and now the performance for those same homes has been recorded as EPC Band A and B.

The results have shown a 40-60% reduction in home energy consumption and more than half the carbon emissions through the use of renewable technology. This has included installation of solar panels, smart water heating, improved ventilation and draft proofing, and additional insulation.

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