We are Abri -

Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers.

Current Abri Customers

If you're an existing customer you can manage your account, including reporting repairs, viewing your statement and making a payment, using our MyAbri portal.

Visit MyAbri

Former Silva customers

As of Tuesday 1 October, Silva Homes has fully transferred into the Abri group. You can read more about how this change will impact you in our Frequently Asked Questions

Silva Homes FAQs

Searching for a new home?

If you're looking for new homes to buy or rent in the south, including through shared ownership, you can visit our Abri Homes site.

Visit Abri Homes

Support

There's a lot of support available to you, whether you need help with your tenancy, finances, employment, or tackling domestic abuse and anti-social behaviour. Our teams are here to help.

Tenancy Support

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Our tenancy support services team are here to help you manage your tenancy if you are struggling. Check out the sections below to see how we can help.

If you think you need help, please ring 0300 123 1567.

How can we support you with your tenancy

Community Pantries

Bobby Tait with mobile community pantry customer

Our community pantries provide food at a fraction of the cost of supermarkets while helping to reduce food waste too.

We've got community pantries across our geography, from our Mobile Pantries in Somerset and Bracknell, to our Cafés and community hubs.

Find community pantries near you

Tenancy Fraud

Everything you need to know

Tenancy Fraud

Aids and Adaptations

Support to live in your home

Aids and Adaptations

Anti-social behaviour

Report a problem

Anti-social behaviour

Domestic Abuse

Access Support

Domestic Abuse

Cost of Living

We know the cost-of-living crisis is putting huge pressure on household finances. If you're struggling financially, please do not hesitate to get in touch. We're here to help.

We've also put together some advise and support to help you save money on your bills and make sure you're getting all the support you're entitled to.

Make sure you're getting all the benefits you're entitled too using the Better Off calculator.

Try the Better Off calculator

Budgeting

Understanding your bills

Save on your energy bills

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There are many ways to save on energy including warm hubs and changes you can make in your home to save energy.

Find out more

Support to pay your energy bills

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If you're struggling to pay your bills, there is financial support available to help you, from government support to charities and the team at Abri.

Find out more

Financial support available

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If you are struggling to pay your rent, please call us as possible on 0300 123 1567 to discuss your situation and how we can help.

How we can support you

Employment Support

Abri employment support and opportunities Hubs

Whether you're looking for a new role or looking to get back into work, our team can help.

Whether you've been referred to our services or found us yourself, we'll work with you to understand what support you need to succeed.

Find out more

Opportunities Hubs

Martin - Employment

We have Opportunities Hubs across our geography where you can speak to Abri colleagues about accessing various support including, tenancy sustainment, welfare benefits, income support, community investment, employment support and housing.

Find out more

The Advocacy People

We know that sometimes our customers find themselves in a position where they are either unsure of the options available to them, unable to represent their own interests and needs or are finding it difficult to communicate with us.

That’s why we’ve partnered with The Advocacy People so that our customers can be confident in sharing their voice with us, knowing that an independent party is supporting them.

The charity can support customers with things like attending meetings with us, making decisions or planning next steps.

If you think you’d benefit from speaking with The Advocacy People please let your Housing, Income, Customer Safety or Complaint Officer know and they will submit a referral on your behalf.

Find out more

Need to speak to us?

If you're an existing Abri customer:

You can call us on 0300 123 1 567

Or email us at hello@abri.co.uk

You can also speak to one of the team on our Live Chat over at myabri.co.uk

Complete a contact form

Login to myAbri

If you're a former Silva Homes customer*:

  • Email us at hello@abri.co.uk
  • For any complaint related queries, you can send us an email to customerrelations@abri.co.uk
  • As a reminder, our phone number was changed to 0300 123 1897 a few months ago. From 4 November our old number will no longer be in use so please make sure you save our new number.
  • You can message us and live chat on our customer portal, My Abri.
  • Our south east regional office is still Western Peninsula, Western Road, Bracknell, Berkshire, RG12 1RF.

Complete a contact form

*contact details for former Silva customers will change soon, but we'll let you know more about that closer to the time.