What are Special Interest Groups?
Special Interest Groups are short-term or project-based involvement opportunities focused on a specific issue.
They are set up when we want to review, improve or solve a particular problem. Some may be one-off opportunities, while others may involve a deeper dive over a longer period.
Each group is shaped around the topic being explored and the people who choose to get involved.
What have we achieved with Special Interest Groups?
Recent examples of impact include:
- Increasing the funding cap for property adaptations following a policy review with customers
- Making rent increase letters clearer and developing a supporting information booklet
- Updating the anti-social behaviour policy, including changes to behaviour classifications and thresholds, and improving communications
These projects show how focused customer involvement can directly influence policy and service improvements.
FAQs
How often do Special Interest Groups meet?
There is no set schedule.
Meetings and activity are tailored to suit the issue being explored and the people involved. Some groups may meet once, while others may meet several times over a project period.
How much time will I need to commit to being part of a Special Interest Group?
You can give as much or as little time as you would like, depending on the project and your availability.
What time do Special Interest Group meetings happen?
Meeting times vary.
Sessions are arranged to suit both the issue being discussed and the people taking part.
Will I need to travel to take part in a Special Interest Group?
Sometimes, yes but travel is always optional.
Some groups may meet locally in person, for example if residents are looking at an issue in their neighbourhood. Other topics, such as an Abri-wide policy review, are more likely to be discussed online.
To help you attend in-person meetings, Abri will:
- Cover public transport cost
- Pay mileage for those who drive
IT equipment and training can be provided if needed to help you take part in online meetings.
We will always do our best to ensure you can take part in the meetings regardless of your circumstances.
What do Special Interest Groups do?
Special Interest Groups:
- Focus on a specific issue, policy or service area
- Review existing approaches
- Suggest improvements or solutions
- Work with Abri to shape changes
The format, whether online, in person or a mixture, is adapted to suit the issue and the people involved.
How do Special Interest Groups influence decisions?
The activity of Special Interest Groups is regularly reported to the Board’s Performance Panel.
Where policy changes are proposed, Board reports include details of how customers have been involved or consulted as part of the approval process.
This ensures customer input is visible, documented and considered when decisions are made.
How can I join a special interest group?
We take every step to support residents who’d like to join with support such as training, IT advice, the use of accessible venues and help with transport or transport costs. There are also events and workshops in between.
All the panels seek diverse membership to reflect different towns and neighbourhoods, types of home or tenancy and age groups.
If you’d like to find out more or join a panel, please call or email the Resident Involvement Team for a chat.