We are Abri -

Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers.

Current Abri Customers

If you're an existing customer you can manage your account, including reporting repairs, viewing your statement and making a payment, using our MyAbri portal.

Visit MyAbri

Octavia customers

Back in December 2024, Octavia Housing joined the Abri group as a subsidiary. Since then, lots of work has taken place to improve the services Octavia residents receive. There's still lots of work to be done, but some changes are already being made.

Find out more

Searching for a new home?

If you're looking for new homes to buy or rent in the south, including through shared ownership, you can visit our Abri Homes site.

Visit Abri Homes

Repairs and Maintenance

We operate a 24-hour emergency response to make safe (immediate response to critical hazard) or a priority based job system for non-emergency repairs.

  • Emergency/Out of hours - 24 hour response
  • Urgent (significant hazards) – 7 calendar days
  • Routine repairs – 30 calendar days
  • Planned/Minor works examples could include, fencing, guttering, groundworks, cosmetic works, glazing replacement and larger scale works – 90 calendar days

You can report, book, or track repairs, request home improvements or adaptations or find information on home safety on the portal, myabri.co.uk or by calling us on 0300 123 1567.