What to do if there is a fire in your building
If your home has been designed to suit a stay put policy...
This means you are usually safest to stay in your home when there is a fire elsewhere in the building, until told otherwise by the fire service or you do not feel safe to do so.
If there is a fire elsewhere in the building:
- The building is designed to contain the fire in the section of the flat or communal area where it starts. This means, if the fire is elsewhere, it should be safe for you to stay in your own flat.
- You must leave your home immediately if smoke or heat affects you, or if you are told to do so by the fire service.
- If you are in any doubt, get out.
If your home has been designed to suit a simultaneous evacuation policy...
Upon hearing the fire alarm, wherever you are in the building, you must leave via the nearest fire exit and go to a place of safety away from the building and make your way to the assembly point.
Please familiarise yourself with the fire action notices in the building.
If there is a fire in your home
- Never tackle it yourself – get out, stay out and call 999.
- Leave the room where the fire is immediately, then close the door.
- Tell everyone in your home and get them to leave.
- Close the front door of your flat behind you.
- Wait outside, away from the building.
- Do not use the lifts.
Plan your escape NOW. Be prepared and don’t wait until it happens.
If you are unaware of the evacuation policy of your home or you require special assistance in leaving the building, please let us know.
Fire doors and your responsibilities
In blocks of flats, most fires occur within the flats themselves. The flat entrance door prevents the spread of fire and smoke into the common parts and ensures the safety of other customers.
You have an important role to play in ensuring that, if there is a fire in your flat, the flat entrance door is an effective barrier to the spread of fire and smoke into the common parts.
Your key responsibilities are to ensure that:
- Fire doors are kept shut when not in use.
- You or your guests do not tamper with self-closing devices.
- You report any fault or damage to Abri.
If you suspect a fire door is faulty, there are checks you can make. If you suspect the door is faulty, please let us know.
- Check for any damage to the door and door frame and seals.
- Check the door is fitted with a self-closer mechanism.
- Check the self-closer mechanism is not damaged and the door closes flush in its frame.
- Don’t alter your fire door.
- Where Abri are responsible for maintaining your flat front door, please report any concerns to us. Do not try to modify or repair the door yourself.
- Don’t drill into your fire door or cut it in any way.
- Don’t paint over the seals on a fire door.
- Do not remove or disengage any door closer mechanism.
- Do not wedge open fire doors.
- Fire doors should always remain closed.
Abri may request access to inspect your front door, we would appreciate you accommodating us, as this is a legal requirement.
Abri’s clear corridor policy is in place to ensure that in the event of a fire, customers can evacuate safely if they need to and to enable access for the fire and rescue service.
This means that nothing should be stored or left within the communal areas. We regularly inspect these areas and any items found will be removed in line with our tort procedure.
This is also a reminder that the front door to the block remains securely closed & that you do not let people you do not know into the building.
If you are classed as vulnerable or if your personal circumstances change
If you, or anyone living with you, is classed as vulnerable or at risk that means they’d need help in the event of a fire, then you need to contact our Customer Service team who will direct you to someone that can help.
Help us to reduce the risk of fire on your balcony, if a fire starts on your balcony, it could spread quickly, upwards, and outwards putting your home and balconies or flats above you at risk.
You can reduce this risk by:
- If you smoke, fully extinguish cigarettes using an ash tray. Cigarettes should not be dropped over the balcony.
- Never use BBQ’s (including disposable ones) on your balcony.
- Remove any flammable items on your balcony that could catch fire.
- Keep all items to a minimum, removing rubbish and items like furniture, timber, decorating materials, and plastic toys.
- Nothing is to be placed on the balcony surrounds e.g. screens, fairy lights etc.
Protecting you and your household
The easiest way to protect your home and family from fire is with a working smoke alarm. A smoke alarm can provide an early warning of a fire and allow you to make your escape – but only if it is working.
- You should test your smoke alarms weekly.
- You must never disconnect or take the batteries out of your smoke alarm.
- Where Abri are responsible for repairs in your home, report any concerns to us immediately.
- The internal doors in your home will provide some protection from smoke and fire, so please ensure that you close doors at night. Keep the exit route from your flat clear so you can escape in an emergency.
You can prevent a fire from happening by taking a few simple steps:
- Don’t leave cooking unattended and avoid leaving children in the kitchen alone with cooking on the hob.
- Be especially vigilant when cooking with oil. Don’t overfill chip pans and NEVER throw water on a chip pan fire.
- Make sure cigarettes are put out properly, use a proper ashtray and don’t smoke in bed.
- Don’t overload electrical sockets.
- Turn off appliances when not in use. Don’t even leave them on standby.
- Keep matches and lighters out of reach and sight of children.
- Make sure candles are secured in a proper holder and away from materials that may catch fire – like curtains. Children shouldn’t be left alone with lit candles.
- Don’t overload electrical sockets and check electrical appliance cables for signs of wear
Check out this useful link for further information on preventing a fire: