We’ve continued to monitor the weather and our services over the weekend. Our services will return to normal where possible.
If you had a repair cancelled because of Storm Eunice, we will be back in touch to reschedule your repair. For the safety of our colleagues, we will not be carrying out any work at a height or repairing roofs whilst weather warnings are in place.
To allow our contact centre to respond to emergencies and urgent enquiries, we’re asking that you use the portal or call back later in the week if you have a non-urgent enquiry.
We’re very sorry for the inconvenience and thank you for your patience.
Power outages continue to be reported. If you experience a power cut please turn off all electrical appliances and call 105. This is a free service to get local information and help in your area.
We will keep you updated as circumstances change.
Please stay alert and stay safe.